Terms and Conditions - Hedge Trimming Seven Sisters
Welcome to Hedge Trimming Seven Sisters. By accessing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging with our services.
1. Service Agreement
By hiring Hedge Trimming Seven Sisters, you enter into a binding agreement to receive professional hedge trimming services as outlined below.
1.1 Scope of Services
- Pruning and shaping of hedges to maintain desired aesthetics.
- Removal of dead or diseased branches.
- Maintenance of hedge boundaries as per client specifications.
- Cleanup and disposal of green waste generated from trimming activities.
2. Booking and Scheduling
Appointments must be scheduled in advance. We strive to accommodate your preferred dates and times, but scheduling is subject to availability.
2.1 Cancellation Policy
Clients may cancel or reschedule services up to 48 hours before the scheduled appointment without incurring a fee. Cancellations made within 48 hours of the appointment may be subject to a cancellation fee.
3. Payment Terms
Payments are due upon completion of services unless otherwise agreed upon in writing. Acceptable payment methods include:
- Cash
- Credit/Debit Cards
- Bank Transfers
3.1 Pricing and Estimates
All pricing estimates provided are based on the information available at the time of booking. Any additional work required due to unforeseen circumstances may result in extra charges, which will be communicated before proceeding.
4. Client Responsibilities
Clients are responsible for:
- Providing clear access to the property.
- Ensuring that the area around the hedges is free from obstacles that may hinder service delivery.
- Informing us of any specific requirements or concerns related to the service.
4.1 Safety Precautions
While we adhere to strict safety standards, clients must notify us of any potential hazards on the property that may affect service delivery.
5. Liability and Insurance
Hedge Trimming Seven Sisters maintains comprehensive liability insurance to cover any accidental damage or injuries that may occur during service delivery. However, we are not liable for pre-existing damages or issues not reported prior to service commencement.
5.1 Damages
In the rare event of damage to property, clients must report it within 24 hours. We will assess the situation and address any valid claims in accordance with our insurance policy.
6. Guarantee and Satisfaction
Your satisfaction is our priority. If you are not satisfied with the services provided, please contact us within 24 hours, and we will make every effort to rectify the situation.
6.1 Service Quality
We strive to deliver high-quality services consistently. Our team is trained to follow industry best practices to ensure the health and appearance of your hedges.
7. Intellectual Property
All content related to Hedge Trimming Seven Sisters, including logos, service descriptions, and marketing materials, are the intellectual property of the company and may not be used without explicit permission.
7.1 Use of Content
Clients may not reproduce, distribute, or create derivative works from our content without prior consent.
8. Privacy Policy
We are committed to protecting your privacy. Personal information collected during service booking and delivery is used solely for the purpose of providing our services and will not be shared with third parties without your consent.
8.1 Data Protection
All client data is stored securely and managed in compliance with relevant data protection laws.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Hedge Trimming Seven Sisters operates.
9.1 Dispute Resolution
Any disputes arising from these terms will be resolved through mediation or arbitration before any legal proceedings.
10. Amendments to Terms
Hedge Trimming Seven Sisters reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of services constitutes acceptance of the updated terms.
10.1 Notification of Changes
Updates to the terms will be communicated via email or through our official communication channels.
11. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
11.1 Independent Provisions
Each term stands independently, ensuring that the validity of one does not affect the others.
12. Entire Agreement
These terms and conditions constitute the entire agreement between the client and Hedge Trimming Seven Sisters regarding the services provided, superseding any prior agreements or understandings.
12.1 No Waiver
Failure to enforce any part of these terms does not constitute a waiver of future enforcement.
By engaging with Hedge Trimming Seven Sisters, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.